This course presents the essential guidelines for developing effective procedures and instructions, which can be the most important documents created at any business.  Participants will be led through the procedure writing process, from the initial steps to final testing.  This course is a must for anyone who gives instructions in writing.
 
HOW-TO GOALS:

• Classify processes
• Edit information for the reader
• Decide on appropriate visuals
• Develop an appropriate style for writing procedures
• Test the instructions